About LUCELEC
Who We Are
We generate, transmit and distribute the electricity that powers Saint Lucia — and have done, without interruption to the service, since 1964.
Our mission
Why LUCELEC exists
To deliver efficient energy services that are safe, reliable, and environmentally responsible while meeting the expectations of our customers, shareholders and employees and serving as a catalyst for social and economic development in Saint Lucia.
Our vision
To be the energy that powers the nation’s success.
Our purpose
Giving you the energy to thrive everyday in every way.
Core values
What we hold ourselves to
- Accountability
- Excellence
- Integrity
- Caring
- Teamwork
Our value proposition
What we promise our customers
- As value we offer our customers
- Timeliness
- Safety
- Reliability
- Power Quality
- Value for Money
- Our relationship will be
- Professional
- Sharing of advice
- Courteous
- Responsive
- We will be seen as
- Caring and ethical in all of our dealings
Values and beliefs
Who we answer to
Six commitments, set out by the group each one is made to.
- Customers
We recognize that customers are the focus of our business. We value each customer and promise to deliver superior service that is timely and affordable.
- Shareholders
Our shareholders are critical partners in shaping our success. We will run a profitable business that maximizes value to shareholders.
- Employees
We believe that our employees are our most important asset, critical to the development and execution of the company’s strategies. Our people are the repository of knowledge and as such it is our responsibility to nurture their professional growth.
We value a well educated, highly motivated and productive workforce geared to greater achievements while giving back to society.
- Government
LUCELEC recognizes its role in the development of Saint Lucia. We will endeavour to improve our relationship with the Government of Saint Lucia (GOSL) through trust, mutual cooperation, and a regulatory framework which benefits all of our stakeholders.
- Business Practices
Being world-class requires adherence to business practices of the highest standards. LUCELEC will develop and adopt business practices that are cost-efficient, effective, professional, and ethical.
- Partners and Stakeholders
LUCELEC recognizes the need to develop strategic alliances with our local, regional, and international partners to ensure mutually beneficial returns in all business endeavours.
Saint Lucia’s electricity system, in brief
- Available generating capacity
- 86.2 MWAvailable generating capacity
- Customers served
- Nearly 60,000Customers served
- Of households connected
- Over 98%Of households connected
- Solar at La Tourney, Vieux-Fort
- 3 MWSolar at La Tourney, Vieux-Fort
- People on the team
- 243People on the team
- Serving Saint Lucia since
- 1964Serving Saint Lucia since
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