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North — 24 hours

Cap Estate to Dennery on the east, and Canaries on the west

South — 24 hours

Praslin to Bouton

Have this ready

  • Your name and telephone number
  • The precise address, and the location of the fault
  • The number on the nearest electricity pole, if it has one

Outage Centre

Interruptions to supply

Planned work is published ahead of time. Unplanned interruptions appear here as soon as the control room confirms them.

Report an outage

Severe weather

Hurricane & Emergency Centre

What to do before, during and after a storm, how restoration is prioritised, and the advisories from past events.

LUCELEC works with the National Emergency Management Organization (NEMO) to provide a cohesive national emergency response, and reviews and tests its response plans regularly. How restoration is prioritised.